A picture of the close-up shot of the side of the Anne Rowling Clinic, displaying the UofE logo and Clinic name in full

Accessibility statement for Anne Rowling Regenerative Neurology Clinic

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to: https://www.annerowlingclinic.org/

This website is run by the Interactive Content Service within the Information Services Group at the University of Edinburgh. We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • Customise most of the website using browser settings
  • zoom in up to 300%
  • use the website without encountering any cognitive function tests
  • use the website without encountering any inactivity time outs 

We’ve also made the website text as simple as possible to understand. However, some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.

Customising the website


AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some colour contrasts do not meet minimum requirements
  • Error messages sometimes appear as pop ups or do not have sufficient contrast
  • Links are not underlined by default, meaning some links are conveyed by colour only
  • Some link text is not meaningful hypertext
  • Essential content cannot always be reached using a keyboard only
  • Focus displays sometimes have colour contrast issues, are missing altogether, or are obscured by other content
  • Keyboard navigation doesn’t always follow a logical order
  • The skip to main content option is not always present when needed and sometimes doesn’t function properly
  • Some items such as buttons are not labelled properly
  • Headings are not always used appropriately and heading levels missed
  • Some content moves and this movement cannot be stopped by the user
  • Tooltips are not always navigable with keyboard or assistive software, such as JAWS
  • Tooltips sometimes obscure essential content or selection displays
  • The site doesn’t fully reflow up to 400%
  • Inaccessible PDFs are linked for download on the site
  • Some content is completely obscured at times
  • Some touch target sizes are too small
  • The site is not fully accessible with assistive software such as screen readers or voice recognition software

Feedback and contact information

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille:

  • Email: anne.rowling.clinic@ed.ac.uk
  • Telephone:  0131 465 9500
  • Write to:
    Communications Team 
    Anne Rowling Regenerative Neurology Clinic 
    University of Edinburgh 
    Chancellor’s Building 
    49 Little France Crescent 
    Edinburgh  
    EH16 4SB
  • British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website


We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

  • Email: anne.rowling.clinic@ed.ac.uk
  • Telephone: 0131 465 9500
  • Write to: 
    Communications Team 
    Anne Rowling Regenerative Neurology Clinic 
    University of Edinburgh 
    Chancellor’s Building 
    49 Little France Crescent 
    Edinburgh  
    EH16 4SB
  • British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you within 5 working days.

Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service

Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week.

Contact Scotland BSL service details.

Technical information about this website’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.2 AA standard

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following items do not comply with the WCAG 2.2 AA success criteria:

We aim to improve the accessibility of our websites on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility. 

We are working towards solving these problems and expect several improvements by April 2026. The site is fully within our control.

Disproportionate burden


We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this time we believe no content is outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will continue to address and make adequate improvements to the accessibility issues highlighted. Unless specified otherwise, a complete solution or significant improvement will be in place by April 2026. 

 

While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

Preparation of this accessibility statement

This statement was prepared on 8th July 2025. It was last reviewed on 21st July 2025.

The website was last tested on 7th July 2025. The testing was carried out by the Interactive Content Service within the Information Services Group at the University of Edinburgh using both automated and manual methods. The site was tested on a PC, primarily using Google Chrome alongside Mozilla Firefox and Microsoft Edge.

 

A recent world-wide usage levels survey for different screen readers and browsers shows that Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Google Chrome is now the favoured browser for screen readers:

WebAIM: Screen Reader User Survey

The aforementioned three browsers have been used in certain questions for reasons of breadth and variety.

We ran automated testing using WAVE WebAIM and AXE browser extension (for Google Chrome) and then manual testing that included:

  • Spell check functionality
  • Scaling using different resolutions and reflow
  • Options to customise the interface (magnification, font, background colour, etc)
  • Keyboard navigation and keyboard traps
  • Data validation
  • Warning of links opening in new tab or window
  • Information conveyed in the colour or sound only
  • Flashing, moving or scrolling text
  • Use with screen reading software (for example JAWS)
  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon Naturally Speaking, TalkBack and VoiceOver)
  • Tooltips and text alternatives for any non-text content
  • Time limits
  • Compatibility with mobile accessibility functionality (Android and iOS)
  • Any drag functionality and alternatives
  • Consistent help function
  • No need to re-enter data already submitted
  • Any cognitive tests.

 

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